Canadian Institute for Conflict Resolution

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General Information

  • Official name: Canadian Institute for Conflict Resolution
  • Country: Canada
  • City: Ottawa
  • Type of organization: Non-profit organization
  • Date of creation: 1988
  • Interests: Mediation - Training
  • Fields of expertise: All types of Disputes


Created in 1988 as a non-profit, charitable organization, the Canadian Institute for Conflict Resolution (CICR) provides training and intervention programs in Canada and abroad. It has developed a unique program to help businesses, communities, and organizations uncover the sources of deep-rooted conflict and begin the process of reconciliation. The Institute has pioneered an approach that has served as the framework for programs such as the conflict resolution and cultural awareness training in hospitals and intervention work in all types of institutional, not-for-profit and for-profit organizations.

CICR’s community-based approach to conflict resolution first defines community as where we live, where we work, where we interact, or where we have a sense of belonging. Second, CICR look at training as both a tool to build ones capacity as a conflict resolver and as an intervention tool to help conflicted parties work out their differences and gain a new appreciation of their differences. CICR’s training is centered on nine principles that are essential for being a conflict resolver or third party neutral. The training emphasizes and is grounded in the reality that sustainable resolutions to conflict occur only when deep-rooted conflict is identified and addressed. To help understand the full implications of deep-rooted conflict, CICR also offers a Seminar series. All of CICR’s programs and interventions are offered in both official languages.

Individuals from every province in Canada, United States and many countries around the world have taken our 160 hour program. CICR has also delivered its community-based conflict resolution program to organizations and communities across Canada, including to persons with disabilities. Internationally, through CICR’s programs abroad, Institute alumni have used their skills to help mend the deep rifts that exist within communities in Austria, Rwanda, Bosnia and Herzegovina, Sudan, Taiwan and other countries.


To foster, develop and infuse community-Based conflict resolution for individuals, organizations and communities; while embracing the positive attributes of wisdom, compassion and spirituality.


  • Events
  • Training
  • Customized Training and Interventions
  • Mediation & Facilitation Referrals
  • International
  • Community Based Conflict Resolution
  • Partnerships
  • Resources


C/o St. Paul University, 223 Main Street, Ottawa, Ontario, Canada K1S 1C4

Phone: (613) 235-5800

Fax.: (613) 235-5801


Official Website

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