Center for Conflict Resolution

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[edit] General Information

  • Official name: Center for Conflict Resolution
  • Country: USA
  • City: Scottsbluff
  • Type of organization: Non-profit organization
  • Date of creation: 1994
  • Interests: Mediation - Training
  • Fields of expertise: Disputes in churches ; system design ; school peer conflict resolution ; communications workshop ; negotiation ; general principles of mediation ; strategic planning facilitation.

[edit] Description

The Center for Conflict Resolution is a non-profit corporation serving 19 counties in western Nebraska: Dawes (Chadron), Sheridan (Rushville), Box Butte (Alliance), Sioux (Harrison), Scotts Bluff (Scottsbluff), Morrill (Bridgeport), Garden (Oshkosh), Banner (Harrisburg), Kimball (Kimball), Cheyenne (Sidney), Deuel (Chappel), Grant (Hyannis), Hooker (Mullen), Arthur (Arthur) and Keith (Ogallala). It is one of the six centers statewide providing all Nebraskans with mediation services as an alternative form of dispute resolution.

Mediations can be used in disputes between consumers and businesses, neighbors, landlords and tenants, parents and adolescents, communities, families, churches, civic groups and others.

Mediation is appropriate to use in almost all civil disputes and should be considered if direct negotiations between the parties or the parties and their lawyers fail to resolve the dispute.

Mediation is available in restorative justice, family mediation, organizational facilitation and many other instances: Family Group Conferences ; Victim-Offender Mediation ; Study Circles; Other Juvenile Issues.

[edit] Family Group Conferences

Family Group Conferencing offers a new approach for families in which children have been maltreated. The process is based on the belief that families and communities must partner together to ensure child safety and well-being. FGC is a facilitated process through which an extended family works to develop safety plans that protect their children.

Family Group Conferencing Recognizes that:

  • Families have strengths, and are capable of making decisions and plans which keep their children safe.
  • Families have the most information about themselves to make well-informed decisions.
  • Individuals find security and a sense of belonging with their family; families provide a sense of identity for their children.
  • Families have the ability, if given the opportunity, to activate helping networks within communities to keep children safe.
  • Plans to protect children are most effective when they develop out of the strengths of the community and the culture in which the family lives.

[edit] Victim-Offender Mediation

Juvenile Victim-Offender Mediation is a different way of perceiving and approaching crime and punishment. It is a process in which a victim of a criminal act and the juvenile offender can voluntarily meet with each other with the assistance of trained mediators.

Juvenile Parole and Probation Mediation is a service of Nebraska's rural mediation centers. It is offered to youth who are currently part of the probation or parole system, including those youth who are wards of the state under the Office of Juvenile Services.

[edit] Activities

Mediation is a service to assist people in voluntarily working together to settle their domestic issues. Mediation focuses on the needs and interests of the participants -- in the areas of parenting plans, property issues, child support, visitation, paternity, as well as other issues specific to your situation. It is recommended that each participant have their own attorney review any agreements reached in a mediation.

Many organizations can benefit from mediation in one form or another, whether to resolve conflict or simply plan for a more organized and collaborative future. The Center for Conflict Resolution offers mediation services for: churches ; system design ; school peer conflict resolution ; communications workshop ; negotiation ; general principles of mediation ; strategic planning facilitation.

Church conflict can be a difficult and painful realization for a religious community. It is often difficult for organizations based in spirituality to accept that conflict is a prevalent reality that will happen and must be addressed if unity is to be achieved. Church conflict can be addressed in many different forms including small and large group mediation, facilitated planning meetings, large group facilitated problem solving, communication and peace building workshops, and Samoan Circles or Study Circles. The first step in addressing church conflict is to look at the organization as a system and create a joint plan for dealing with the issues that exist using any and all of the processes mentioned above.

Systems Design is a process of working with an organization or entity to identify the core issues that keep the organization from meeting its full potential. Conflict Resolution Consultants will work with the organization through interviews, examination of the working policies and procedures, observation of system dynamics, and assessment tools to help develop a comprehensive plan for minimizing destructive conflict and maximizing creative problem solving.

School Peer Conflict Resolution involves three main components. The first component is staff development and commitment to the principles of negotiation and peaceful conflict resolution. The second component is curriculum infusion. Conflict resolution materials are available in all subjects and are very appropriate in a number of specific subjects. The third component is creating a peer mediation program using student mediators who are available to mediate conflicts among their peers. In this approach conflict resolution is being modeled by the important adults in students lives, taught from an academic approach, and experienced in real life conflicts. A commitment to addressing violence in schools must include a change in environment that encompasses many learning modalities. Consulting and training is available in all of these areas.

Communication workshops are custom designed to fit the needs of your organization or group. Workshops can be designed from basic skills to advanced skills, from several hours to several days. Communication is the cornerstone of healthy relationships, whether personal or professional. Teaching people to listen well, acknowledge others, ask questions that engage dialogue, and clarify each persons understanding of the other is the goal of the workshop.

Negotiation takes place many times a day by every person. How effective we are at negotiating depends on the level of skills we bring to it. Often times we negotiate what we think we want only to be dissatisfied with the outcome. In negotiation workshops we teach the basic principles of negotiating and take it an important step further by introducing the concept of "interests." In this approach we begin to see beyond the positions that we present when entering into negotiation to identify the core needs that are driving both you and the person you are dealing with, creating a more satisfying outcome for both. Negotiation trainings are custom designed to your organization or group. They range from four hours to two days.

For groups or organizations that are using mediation services or who are interested in integrating mediation services into their work with clients or internally, will find this custom made workshop on General Principles of Mediation very useful. This one to three hour workshop includes information regarding the primary mediation process used in Nebraska, the appropriate use of mediation, interesting exercises on communication and use of mediation for your purposes, and a demonstration of a mediation session.

Program growth and accountability depends on the implementation of thoughtful Strategic Planning. CCR has a long track record of working with entities facilitating strategic planning processes. CCR has several strategic planning models available that have proven to be successful. CCR is also adept at facilitating strategic planning processes that may already be in use in your program:

  • Special Education Mediation
  • Special Education Mediation -- Common disputes include disagreements concerning the identification, evaluation, educational placement or provision of the free appropriate public education of learners with disabilities, communications problems among interested partners; strained relationships between family and the school district and assessment or trust issues. The Nebraska Special Education mediation process is voluntary, confidential and at no cost to either party. It does not interfere with either the right to due process or with due process timelines.
  • Small Claims Mediation
  • Small Claims Mediation is simple and quick, usually needing only one meeting. It involves fair treatment and respect. Both sides sign an agreement to keep the mediation confidential. Research indicates that mediated small claims agreements are nearly twice as likely to be complied with as court-ordered judgments.
  • Landlord-Tenant Mediation
  • Landlord-Tenant -- Similar to Small Claims mediations, Landlord-Tenant disputes are simple and quick and usually require only one session. Such mediations in this category include rent issues and other lease compliance concerns.
  • Workplace Mediation
  • Workplace mediations can come in many varieties. Disputes may be between employees or be between an employer and the employee. They may involve two parties or can be as involved to include different departments. The specific contents of the mediation are kept confidential, however, on some occasions, if the employer is requesting the mediation, the agreement reached may be shared with the employer in response to the need for a plan or list of objectives from the employees.
  • Juvenile Mediation
  • Juvenile Mediation includes a number of different issues involved in the lives of youth. Mediation can be a very helpful tool in working with parents and adolescents struggling to communicate about large and small issues. Juvenile mediation also includes youth issues between juvenile/juvenile, juvenile/school personnel, juvenile/service provider, juvenile offender/victim, and any other situation involving a youth.
  • Employment First
  • Employment First -- Mediation offers you and your case manager the opportunity to work together to resolve concerns that may arise. It is private, voluntary and confidential. It is a free service for Employment First clients.

[edit] Contact

1524 Broadway, Scottsbluff, NE 69361 or mail P.O. Box 427, Scottsbluff, NE 69363-0427 - USA

Phone: 308.635.2002 or 1.800.967.2115

Fax: 308.635.2420


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