Conflict Resolution Center (NM)

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[edit] General Information

  • Official name: Conflict Resolution Center (NM)
  • Country: USA
  • City: Minneapolis
  • Type of organization: Non-profit Organization
  • Date of creation: 1983
  • Interests: Mediation - Training
  • Fields of expertise: Community, Family, Business (…) Disputes

[edit] Origin

CRC has been in Minneapolis since 1983 and was formerly known as the Neighborhood Mediation Project (NMP). It grew out of the community dispute resolution movement. In 1986, NMP became the Minneapolis Mediation Program (MMP) which, in turn, recently gained the new moniker of Conflict Resolution Center. In 1983, the first group of 15 volunteer mediators was trained at the Sabathani Library. In June of the same year, NMP scheduled its first mediation and it was a success!

Over the years, CRC's impact on the community has grown to well over 1600 cases each year. The number of volunteer mediators has grown as well. Several members of the original training group still offer their time and talent.

[edit] Goals and Mission

CRC is a 501(c)3 non-profit organization. CRC operates with a small office staff and a committed group of volunteers that provide all of its mediation services.

The mission of CRC is to: Strengthen communities by teaching and providing mediation and conflict resolution services.

For over 25 years, CRC has provided communities with the tools to peacefully and effectively resolve disputes.

CRC accepts requests for voluntary and court-mandated mediations, arbitrations, and large group facilitations, and provides educational and training opportunities to the public.

CRC services are based on a core belief that individuals of all ages and backgrounds are capable of resolving their own disputes – effectively, inexpensively, and peacefully – with assistance from trained volunteer mediators.

CRC is dedicated to providing dispute resolution services and training to all people, especially those who cannot afford traditional services offered through the courts. CRC focuses on serving those for whom traditional services have not worked in the past because they did not address underlying issues or were not culturally appropriate. Mediation used earlier in the dispute process can prevent the need for further intervention on the part of city departments, the police, or courts - thus saving valuable resources and tax dollars.

The CRC goal is to broaden the reach and accessibility of mediation within the geographic areas served. CRC aims to reach underserved groups such as the elderly, immigrants and suburban families who cannot afford the rising cost of traditional legal services.

CRC is committed to enhancing safety, stability, and civility within the communities it serves through:

  • Creating space where people are empowered to have a positive experience in resolving their conflicts.
  • Modeling, teaching, and promoting fair and peaceful problem solving.
  • Developing highly-trained, enthusiastic, and responsive volunteers to be neutral and confidential resources within their own communities for assisting people with peaceful problem resolution.
  • Embracing human diversity and providing access to services for all persons, especially the disenfranchised.
  • Managing the organization at all levels with transparency, participation, and full inclusion of the communities we serve.
  • Involving membership in decision-making processes while recognizing a broad range of membership contributions and interests.

[edit] Services

  • Relationship/family mediation: Mediation focuses on changing communication skills and preserving relationships, and so has proven to be an excellent method of resolving disputes between family members and friends. CRC can help resolve problems involving: family members, post-divorce issues, significant others, and partners.
  • Mediation in business cases: Mediation provides a structured process to resolve matters that involve business and/or consumers. In addition, CRC can help resolve disputes between employers and their staff or among personnel.
  • Mediation in your neighborhood: Sometimes it is difficult to talk about a problem you may be having with a neighbor or someone who lives nearby. Mediation can help you resolve concerns such as barking dogs, property line questions, neighborhood noise, parking disputes, and a whole host of other issues.
  • Landlord/tenant mediation: CRC helps landlords and tenants handle problems together to produce solutions that work for both parties. Examples of frequent issues for mediation are: repairs, non-payment of rent, deposits, and noise. Landlords and tenants can avoid costly evictions and unlawful detainers by using mediation instead of court.
  • Mediation in schools: Mediation provides a safe environment for people to work through conflicts in an open and honest way. In mediation, each person has a voice at the table and is able to own any agreement that is reached. Mediation can be helpful in resolving disputes between students, transitional issues facing students coping with new programs or schools, relationship concerns, or conflicts between school staff and students, or between families.
  • Victim offender mediation: CRC helps victims and first-time nonviolent juvenile offenders discuss the harm that was caused and develop restitution plans to repair that harm. Studies have found many long-term benefits for victims, offenders and communities arising from victim/ juvenile offender mediation programs.
  • Facilitation services: trained facilitators of CRC are experienced in providing services to a variety of organizations and always tailor the facilitation to the organization’s particular needs. Groups who have used CRC services include neighborhood associations, non-profit Boards of Directors, and Condo/Townhouse Associations.
  • Elder mediation: This is a growing specialization in the area of family mediation. Mediation can improve understanding and communication between older adults and the important people in their lives. Mediation can be used when elders must make decisions regarding

[edit] Contact

2101 Hennepin Ave. S, Suite 100, Minneapolis, MN 55405 - USA

Phone: 612-822-9883, 612-822-9890


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