Dispute Mediation Service, Inc. Of Dallas County

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Current revision as of 11:04, 30 June 2010


[edit] General Information

  • Official name: Dispute Mediation Service, Inc. Of Dallas County
  • Country: USA
  • City: Dallas
  • Type of organization: non-profit organization
  • Date of creation: -
  • Interests: Mediation - Training
  • Fields of expertise: Workplace, Family, Community, Consumerist (…) Disputes

[edit] Description

Dispute Mediation Service (DMS) is a private, nonprofit organization that provides accessible, high-quality dispute resolution service such as mediation, conciliation, arbitration, and training.

DMS Mediators are community volunteers who are trained in communications skills and conflict resolution techniques. They have diverse backgrounds from which to help our clients develop realistic, workable solutions to their problems.

Mediation is a process in which a neutral person, the mediator, helps the disputing parties communicate and promote reconciliation, settlement, or understanding between them.

  • involves the individuals in the process
  • deals with feelings and issues
  • is based on fairness
  • is less expensive than litigation
  • is a fast way to settle most disputes
  • is confidential and off-the-record

A mediator will not impose his/her own judgment on the issues or tell the parties how the dispute should be resolved.

At the mediation session both parties have an opportunity to explain and discuss their sides of the dispute. If the parties cannot reach an agreement they still have the option of using any available legal remedy.

DMS specializes in the following types of cases:

  • Divorce
  • Consumer
  • Insurance
  • Real Estate
  • Family Problems
  • Landlord/Tenant
  • Business
  • Neighborhood
  • Accident
  • Employment

[edit] Community Service Programs

In addition to the basic program of community and court annexed mediation conducted by DMS, the agency offers outreach to the community with the following programs:

  • Dallas Family District Courts – Judges and Associate Judges refer cases involving modifications and temporary orders to mediation at the George Allen, Sr. Courts Building in ADR mediation rooms on the 7th floor using volunteer mediators and the ADR Coordinator.
  • Dallas Housing Authority – Mediation assistance is given to resident’s disputes and with Residents’ Council elections.
  • Justice of the Peace Courts – Precinct 3, Judge Sandra Ellis in Richardson utilizes the on-site mediation program. Mediator, Irene Zucker, has made her nearby office at VerbaCom Executive Development available for these mediations. You may check the address and find out more about Verbacom Executive Development by checking the website: www.verbacom.com. Other Justice of the Peace Judges refer their cases to the main DMS Office.
  • Nexus Recovery Center – An ongoing training in conflict resolution skill building with the availability of mediation of personal disputes between residents is presented monthly for residents who are in treatment.
  • City of Dallas Recreation Centers – A weekly program of life skills training is presented by mediators at various centers. Emphasis is on conflict resolution, including anger management.
  • Community Fairs – DMS staff and mediators represent the Agency and its work at various community fairs each year.
  • News Media – Staff and volunteer mediators appear on various radio and TV talk shows. Public Service Announcements and news releases go out several times per year.
  • Corporate and Organization Programs – Presentations, training, and technical assistance are offered and provided on request.
  • Volunteer Mediator Practicum – DMS provides practicums for newly trained mediators in order for them to gain experience.
  • Talk to a Mediator – DMS publicizes through radio and newspapers that residents of Dallas call in to talk to a mediator about a dispute or problem.
  • Youth Conflict Resolution Center – DMS collaborates with YCRC, a local not for profit organization organized by DMS volunteers to offer training for youth referred by Municipal Courts in the County.

[edit] Contact

3400 Carlisle, Suite 240, LB-9, Dallas, TX 75204-1272 - USA

Phone: 214-754-0022

Fax: 214-754-0378

Email: lagilbert@dms-adr.org

Official Website

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