Facts, Consequences, Feelings

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The Keys of the Agreement: a Brief Presentation of the Bunch


[edit] A Comparative Definition

The facts, consequences and feelings (FCF) are identified as the communication themes which are the constituents of the relational quality and count among the peaceful tools of an unimaginable discussion.

As such, they are opposed to interpretations of others' intentions, judgments and constraints which brake and obstruct communication, and are barriers to the relational quality and count among the subjective and quarrelsome tools of an impossible dialogue.

[edit] Functioning

The principle of application of these FCF follows the analogical logic of association of ideas that enables to identify and express some hypothesis included, even hidden, in the interpretations of others' intentions, judgments and constraints.

Thus they enable to lead the mediation process. It is indeed by restoring:

  • The facts contained within the judgments;
  • The feelings contained within interpretations of others' intentions;
  • The consequences (hypothetical) contained within the constraints;

... that the mediator accompanies the parties to pass across the three times of the conflict resolution.

[edit] Application

Through this decoding and these reformulations, the mediator purges the past, clarifies the understanding of the present and enables a future contract.

The application of the FCF is essential for the resolution of these three times. For example, we can observe that the transition of a time to the following one (Past-Present / Present-Future) is made by the movement caused by the expression of the hypothetical consequence "C" (coming from the expression of a constraint).

Thus, for each of the three possible solutions to the conflict (Resumption; Readjustment ; Rupture) that the mediator shall submit to the parties, the FCF enable to unroll the process of resolution of the three times..

[edit] Order

It can be noticed that to express the FCF of the person in a certain order can be appropriate:

  • "Fact - Feeling - Consequence" enables to create the relation (connection);
  • "Fact - Consequence - Feeling" enables to obtain an agreement;
  • "Feeling - Consequence - Fact" enables the restitution...

[edit] Attribution

Another particularity of the FCF, besides that it enables to express to the person what he feels, is that it enables the mediator to express himself if necessary in the first person and therefore to facilitate the maintenance of a climate of trust.

Many other qualities of the expression of Facts, Consequences and Feelings can be possibly exposed.

By Ivan Martin

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