National Arbitration and Mediation

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[edit] General Information

  • Official name: National Arbitration and Mediation
  • Country: USA
  • City: Garden City
  • Type of organization: non-profit organization
  • Date of creation: 1992
  • Interests: Arbitration - Mediation
  • Fields of expertise: Commercial, Personal Injury, Professional Liability, Construction, Insurance, Employment, Business and Real Estate Disputes

[edit] Description

NAM offers litigants a nationwide panel of approximately 2,000 top-tier former judges and practicing specialists uniquely qualified to facilitate the resolution of disputes in a private forum. The company maintains rosters in all 50 states, including Puerto Rico, with specific expertise in the areas of Complex Commercial, Personal Injury, Professional Liability, Construction, Insurance, Employment, Business and Real Estate dispute resolution. NAM administered ADR programs reflect a deep understanding of the marketplace, by affording clients effective ADR processes and an outstanding roster.

Founded in 1992, National Arbitration and Mediation (NAM) has been recognized as ADR Provider of the Year and is well known for its superb customer service and for delivering exceptional results. As the nation's premier ADR provider, NAM actively works with more than 8,000 commercial entities, including more than 50% of the Fortune 100 companies. NAM is often an indispensable resource for parties seeking cost-effective alternatives to expensive and often time-consuming litigation. More than 75% of NAM administered mediations result in the settlement of all outstanding issues.

Over the course of any twelve-month period, NAM's clientele is so diverse, that no one entity represents more than 2% of NAM's revenues. As such, parties can rely on the fairness and integrity of a NAM-administered initiative.

NAM's ADR services include, but are not limited to, Arbitration, Mediation, Online and Offline Case Management, Trial Preparation Services, Mock Jury Trials, Dispute Resolution Training, Videoconferencing and myADR, the company's patented risk management system.

[edit] A Renowned Roster

“NAM's Neutral Management Team identifies and recruits only those individuals with exceptional credentials and outstanding reputations. Today, our roster consists of nearly 2,000 top-tier former judges and prominent attorneys. Our panelists offer all forms of alternative dispute resolution, offering subject matter expertise in a wide array of practice areas. Neutrals are available throughout the country and can hear matters in every major city in the United States.”

[edit] Standardized National Rates

“NAM clientele with ADR initiatives covering broad geographic regions throughout the country receive consistent pricing through NAM's standardized rates”.

[edit] Exceptional Case Administration

“With respect to case management, NAM has established a national reputation as one of the preeminent ADR administrators in the industry. More than 50% of NAM's staff has been employed with the company for more than 10 years. Our Case Managers have significant experience in administering matters encompassing a variety of legal practice areas. They work closely with our clients to ensure that the proper neutral is assigned to the specific case at hand. Case Managers carefully oversee the administration of each matter, ensuring that cases are resolved in a timely, efficient and diligent manner”.

[edit] ADR Services

“National Arbitration and Mediation (NAM) offers the most comprehensive array of Alternative Dispute Resolution (ADR) services available today.

Arbitration, Mediation, Trial Preparation Services, Videoconferencing and myADR, our patented risk management system, are our primary services.

We consistently seek better ways to serve our clients and always welcome client feedback. This approach has allowed us to continually implement new ADR solutions and services, enabling us to become one of the leading dispute resolution providers in the country”.

[edit] Arbitration

Arbitration is a less formal alternative to traditional litigation, offering parties a forum to definitively resolve their dispute with the undivided attention of an Arbitrator. The Arbitrator rules on discovery requests, determines what evidence is admissible and reviews testimony prior to rendering a binding decision.

The three primary forms of Arbitration offered by National Arbitration and Mediation (NAM) are:

  • Open Arbitration, a hearing in which the Arbitrator hears a case and renders a final decision.
  • High/Low Arbitration, a process in which the parties, by agreement, restrict the range of an Arbitrator's decision by establishing "high" and "low" parameters.
  • Baseball Arbitration, which typically involves the submission by each party of his/her last best figure and the reason why it should be accepted with the Hearing Officer's determination being restricted to either one figure or the other.

[edit] Mediation

Mediation is a non-binding, informal settlement conference facilitated by the efforts of one of National Arbitration and Mediation's (NAM's) skilled Mediators. As established by NAM's Rules and Procedures, discussions held during a mediation conference are confidential. The Mediator cannot be called as a witness in any subsequent litigation and any settlement offers made during the conference are not admissible in court.

More than 80% of NAM-mediated cases result in the resolution of all outstanding issues. When a settlement is reached, a Post-Mediation Agreement is signed by the parties and by the Mediator to confirm the mutually agreed-upon terms.

Important Points about Mediation:

  • The Mediator does not render a decision or force the parties to accept a settlement. Each party must mutually agree upon an outcome for a settlement to be reached.
  • All communications in a Mediation are confidential and the Mediator cannot be called as a witness in any subsequent litigation. Additionally, if settlement is not reached, any statements made during the proceedings are inadmissible as evidence in subsequent litigation.
  • Any information disclosed to the Mediator by a party in private caucus will not be revealed to any other party unless permission has been given to do so.

[edit] Patented Risk Management System

As the acceptance of ADR continues to grow, so has the volume, size and complexity of cases referred to National Arbitration and Mediation (NAM). Many of NAM's clients today oversee ADR initiatives that range from several hundred thousand dollars in resolved cases to more than $100 million per annum.

Given the magnitude of such initiatives, NAM developed myADR, a unique patented dispute resolution case management system designed to help clients oversee their ADR program. myADR is an online portal into NAM's in-house system that provides clients with secure ADR-related data such as case calendars, tracking and status reports as well as decisions and awards.

myADR also acts as an ADR "report card" by providing broad program analyses and case turnaround information so that clients may observe for themselves the superior performance of NAM.

[edit] State of the Art technology

National Arbitration and Mediation (NAM) has invested more than $10 million in its internal state-of-the-art case management system and thus can provide the most timely, efficient and responsive service in the industry. The company's electronic intelligence, data management and case-tracking capabilities serve to ensure the timely processing of cases. Convenient locations and times are made available.

All of the appropriate documents needed are secured in advance. The date, time and location for scheduled cases are triple-confirmed with all participants.

In addition, videoconferencing technology is available to allow parties at different locations to resolve disputes and may also be used for training purposes.

[edit] Trail Preparation Services

Specifically designed for "high-stakes" litigation, National Arbitration and Mediation (NAM) can provide the services of one or more of the company's panel members for consultation regarding a particular case. In addition, mock jury trials, with the jurors comprised of NAM panel members or actual lay people recruited by NAM to serve on such juries, can provide invaluable feedback regarding the effectiveness of various trial strategies being considered.

Multiple mock jury hearings can be conducted with different jurors to test several approaches. In each scenario, NAM has the capability to videotape the deliberations. Such videotapes can subsequently be reviewed and analyzed, which may prove invaluable in formulating litigation or settlement strategies. These services can result in significant cost savings, settlement alternatives or, if necessary, more effective litigation.

[edit] ADR Specialties

National Arbitration and Mediation specializes in the following types of claims:

  • Commercial
  • Construction
  • Consumer Transactions
  • Cruise Lines
  • Employment
  • Life, Health and Disability
  • Matrimonial
  • Personal Injury
  • Realtor/Homeowner

[edit] Contact

990 Stewart Ave. Garden City, NY 11530- USA

Tel: (800) 358-2550

Fax: (516) 794-8518

Email: customerservice@namadr.com

Official Website

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