Professional Mediators: 4-day Training Session Program

From WikiMediation

By « Ecole Professionnelle de la Médiation et de la Négociation »

Title: Introduction to Mediation

This 4-day training program can facilitate up to 15 people.

This formation can be taken up in French or in English.

Contents 1 Day One: Mediation Approach 2 Day Two: Mediation Process 3 Third day: A Model for Mediation 4 Day Four: The Action of the Mediator 5 Contact

Day One: Mediation Approach

• 9:00 - 9:45 a.m.

• The Participants and their Goals
• Exercise 1 – Objectives: The means and methods of the training

• 9:45 to 10:15 a.m.

• The Applications of Mediation
• Talk 1: Identifying mediation

• 10:15 to 10:30 a.m.

• Exercise 2: The Outcome of Conflicts

• 10:30 to 11:00 a.m.

• The Mediator and the Concept of Emergency
• Theories, principles, rules of communication and mediation
• Exercise 3: Rules of Communication

• 11:00 a.m. to 12:30 p.m.

• Definition of Mediation
• Talk 2: A discipline for relationships
• Exercise 4: Habits and Conflicts

• 12:30 to 2:00 p.m.

• Lunch

2:00 p.m. to 2:30 p.m.

• Strategies and Interactions in Communication (SIC) ®

• 2:30 p.m. to 4:00 p.m.

• Portraits of Mediators
• Break

• 4:00 p.m. to 6:00 p.m.

• Qualities of Mediator
• Group Discussion
• Essential Knowledge of the Day

Day Two: Mediation Process

• 9:00 - 9:30 a.m.

• Exercise 5: Introduction to Mediation Process

• 9:30 to 10:30 a.m.

• Talk 3: The conflict dynamics
• Introduction to Strategies of Human Functioning
• Exercise 6 : Strategies of Processing Information

• 10:30 to 11:00 a.m.

• Risks of Obstacles in Mediation

• 11:00 a.m. to 12:30 p.m.

• The Six Steps of Mediation

• 12:30 to 2:00 p.m.

• Lunch

• 2:00 p.m. to 3:30 p.m.

• Basic Techniques of Mediation focused on the protagonists of a conflict

• 3:30 p.m. to 4:30 p.m.

• Listen, recenter, reframe, reformulate and synthesize
• Break

• 4:30 p.m. to 6:00 p.m.

• Exercises and Role Playing
• Essential Knowledge of the Day
• Assessment and Review

• Work in between 2 sessions: the participants will make a list of the values they can observe daily. Each of them will make a synthesis of the Talk 3. This activity can be based on the principle of the exercise 7: Mediation and Media.

Third day: A Model for Mediation

• 9:00 - 9:30 a.m.

• Talk 4 and Exercise 8 : The Allegory of the Cave

• 9:30 to 10:00 a.m.

• Talk 5: Mediator Positioning
• Metaphors of Mediation: work in subgroups

• 10:00 to 10:30 a.m.

• Group sharing

• 10:30 to 11:00 a.m.

• Certainties, Habits of Information Processing and Preconceived Ideas
• Exercise 9: Emotions, Habits and Behaviors

• 11:00 a.m. to 12:30 p.m.

• Talk 6: Mastering a Non-judging Model
• Exercise 10: The “I” and “me”
• Exercise 11: The Functional Fatalism

• 12:30 to 2:00 p.m.

• Lunch

• 2:00 p.m. to 2:30 p.m.

• Communication Strategy Model (SIC) ®

• 2:30 p.m.-3:30 p.m.

• 3 Schemes and 13 Strategies

• 3:30 p.m. to 4:30 p.m.

• Identifying Strategies of Mediators: SIC Studies
• Understanding communication and interactions system
• Exercise 12: Practical Application of Language Diversification through Case Analysis
• Break

• 4:30 p.m. to 6:00 p.m.

• Exercise 13: Role playing of a public intervention practicing language diversification
• Essential Knowledge of the Day

Day Four: The Action of the Mediator

• 9:00 - 9:30 a.m.

• Definition of the Goals during Mediation Interviews

• 9h30 - 10:30 a.m.

• Talk 7: Tools of Mediator
• Exercise 14: Talking with the First Person: Practicing Recognition

• 10:30 to 11:00 a.m.

• Talk 8: Mediation Process
• Exercise 15: Talking with the Second Person - The “Altercentrism”
• Supporting Techniques of Expression

• 11:00 a.m. to 12:30 p.m.

• Role playing & Discussion

• 12:30 to 2:00 p.m.

• Lunch

• 2:00 p.m. to 2:30 p.m.

• Practice about Talk 8
• Integrating Mediation Process

• 2:30 p.m. to 3:30 p.m.

• Role Playing: Conduct of Mediation Interview
• Model: Past, Present, Future – The facts, consequences, feeling, and solution

• 3:30 p.m. to 4:30 p.m.

• Discussion about the role plays
• Break

• 4:30 p.m. to 6:00 p.m.

• Personal Involvement to Maintain and Develop Mediator’s Skills
• Essential Knowledge of the Day
• Final Review and Assessment

Contact

For more information please contact Thomas LOP VIP: tlopvip@cpmn.org