Quebec Institute of Mediation and Arbitration

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[edit] General Information

  • Official name: Quebec Institute of Mediation and Arbitration
  • Country: Canada
  • City: Montréal
  • Type of organization: Non-profit organization
  • Date of creation: 1977
  • Interests: Mediation - Arbitration - Training
  • Fields of expertise: Promotion

[edit] Description

The Quebec Institute of Mediation and Arbitration (IMAQ) is a non-profit organization whose mission is to promote the non-judicial methods of conflict resolution. The IMAQ does not provide institutional mediation or arbitration services.

The IMAQ gathers accredited mediators and arbitrators who offer mediation and/or arbitration services and enables citizens and companies to access through Internet to a list of people according to their competence and expertise.

The IMAQ is a private non-profit organization that operates independently. It is managed by a board of directors composed by 11 members from different area of expertise, all very active in achieving the objectives of the IMAQ.

The IMAQ was the first provincial section founded in 1977 by the Institute of Arbitrators of Canada (now known as the ADR Institute of Canada) which is the first organization in Canada that wanted to promote the commercial, conventional and institutional arbitration.

[edit] Mission

The Quebec Institute of Mediation and Arbitration is dedicated to the development and extensive use of methods of prevention and settlement of disputes. Its mission is a mission of service and education. The IMAQ is the main non-profit organization in Quebec and gathers qualified impartial third parties, coming from multiple professional backgrounds and areas of various experiences, who act as facilitators, mediators or arbitrators. Its members share common values of integrity and competence, as evidenced by its rules of accreditation, ethics and procedure which aim at establishing a set of standards generally accepted in the practice of methods of conflicts prevention and settlement of disputes in Quebec.

[edit] Training in Civil and Commercial Mediation

The Quebec Institute of Mediation and Arbitration and the Faculty of Law of the University of Sherbrooke offer training sessions in civil and commercial mediation of 40 hours spread over 5 days. This training aims at enabling participants to master the basic concepts of negotiation and mediation and develop the skills necessary for the practice of mediation in a commercial and civil environment and in labor relations. Training is provided by three reputed trainers from academic and professional background: Jean-François Roberge Jean Marois and Mr. Thierry Beriault.

Training content:

  • Overview of methods of prevention and settlement of disputes;
  • Reflection on the approach of intervention in mediation;
  • Reflection on the negotiation / mediation dynamic;
  • Analysis of the concept of "conflict" in mediation;
  • Presentation of the institutional and legal framework in mediation;
  • Presentation of the required qualifications of the mediator;
  • Presentation of the continuum of modes of prevention and settlement of disputes;
  • Presentation of the mediation process;
  • Initiation of the mediation process;
  • Presentation of the role and functions of participants in mediation;
  • Research of facts and exploration of perceptions;
  • Knowledge of paradigms;
  • Presentation of strategies and techniques of communication;
  • Management of emotions;
  • Management of impasses in communication;
  • Negotiation of interests and solutions;
  • Presentation of reasoned negotiation;
  • Presentation of strategies and techniques of negotiation;
  • Presentation of strategies and techniques for developing creative solutions;
  • Management of impasses in negotiation of solutions;
  • Conclusion of mediation;
  • Drafting of the agreement;
  • Follow-yp of the agreement;
  • Reflection on the professionalization of mediation.

[edit] Contact

C. P. 874, succursale B, Montréal (Québec) H3B 3K5

Phone: (514) 282-3327

Email: info@imaq.org

Official Website

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