The Dispute Resolution Institute

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General Information

  • Official name: The Dispute Resolution Institute
  • Country: USA
  • City: Philadelphia
  • Type of organization: Non-profit organization
  • Date of creation: 1994
  • Interests: Arbitration - Mediation
  • Fields of expertise: All types of Disputes


The Dispute Resolution Institute (DRI) was founded in 1994 to provide parties with the opportunity to resolve their disputes in a timely, private and cost effective manner in a user-friendly forum. Unlike the court system, each case submitted to DRI is given the priority and individualized attention it deserves. Private dispute resolution provides participants with a high degree of control over resolution of their dispute.

The majority of cases submitted to DRI are resolved through the standard Alternative Dispute Resolution processes of arbitration and mediation. When required to satisfy specific or unique needs of the disputants, DRI utilizes hybrids of these processes or custom designs procedures that are flexible and individualized. This specialized approach insures that the best process available for a particular dispute is utilized. DRI contrasts markedly from the judicial system where all cases are generally handled in the same fashion. DRI insures that the "forum fits the fuss".


Virtually any dispute is capable of timely and cost-effective resolution through utilization of DRI. All it takes are disputants who recognize the limitations of litigation and limitations of negotiation without the assistance of professionally trained facilitators. ADR fits the bill for individuals or entities desirous of actively participating in resolution of their dispute by determining the method and individual to be utilized. Once the parties take the important affirmative step towards resolution by agreeing to ADR, DRI’s case manager will promptly accomplish the often difficult tasks of coordination and scheduling. DRI's administrative staff is trained and experienced to efficiently and pleasantly place your case on the fast track to closure. DRI cases range from simple, expedited matters that are generally resolved in approximately two hours, to complex or multi-party cases, that require multiple sessions or several hearing days.

Types of Arbitration – Mediation


  • Securities and brokerage claims
  • Contractual disputes
  • Construction cases
  • Real estate disputes
  • Corporate disputes
  • Banking and lender liability disputes

Personal Injury

  • Motor vehicle claims
  • Premises liability
  • Other negligence actions
  • Product liability
  • Intentional torts
  • Miscellaneous P.I. cases

Insurance Claims

  • UM/UIM
  • First party claims
  • General coverage disputes
  • Life, health and disability insurance claims
  • Claims involving HMOs
  • Property damage disputes
  • Bad faith claims

Professional Malpractise

  • Medical malpractice
  • Attorney malpractice
  • Accounting malpractice
  • Architectural malpractice
  • Other professional malpractice

Employment Disputes

  • Age discrimination cases
  • Racial discrimination cases
  • Sex discrimination/harassment cases
  • Employment contract disputes
  • Restrictive covenant actions

Entity and Family Disputes

  • Intra-corporate matters
  • Estate beneficiary disputes
  • Medical practice matters
  • Law firm and referral fee problems
  • Partnership disputes
  • Family business disputes
  • Equitable distribution matters

Miscellaneous Claims

  • Intra-defendant disputes
  • Class action discovery
  • Civil rights actions
  • ADA claims
  • Class action adjudication

Working with DRI

Because of our commitment to resolution, DRI's involvement does not always end when the conference does. Even when a mediation does not result in settlement, the process always brings the parties closer together, opens lines of communication and provides additional information not previously disclosed and evaluated. While 85% of all mediations will generally produce an immediate settlement, DRI provides the follow-up needed to settle those cases that do not resolve initially. DRI continues the quest for resolution by addressing remaining issues with the parties and assists in formulating approaches to help resolve them. A follow-up can range from simple information clarification, further negotiation facilitated by the mediator or bringing about agreement for a binding hearing, often with a "high/low" provision.

Terms & Conditions

The following Terms and Conditions apply to all proceedings administered by The Dispute Resolution Institute:

↑ By choosing The Dispute Resolution Institute to serve as the provider of alternative dispute resolution services pursuant to agreement of the parties, or in the event that The Dispute Resolution Institute has been appointed by the court, the attorneys for the parties shall be responsible for payment of all fees for services rendered.

↑ All invoices issued by The Dispute Resolution Institute are payable upon receipt. Any unpaid invoice beyond sixty (60) days from the date of issuance shall accrue a monthly finance charge at the rate of 1.5%. If litigation is commenced for collection of unpaid invoices, The Dispute Resolution Institute shall be entitled to receive reasonable attorney’s fees of not less than $500.00 in addition to the principal sum due and interest accrued thereon.

↑ The parties agree that The Dispute Resolution Institute and its employees, agents, and principals, shall not be subpoenaed as a witness or expert, nor shall any documents in the possession of The Dispute Resolution Institute be subpoenaed, in any pending or subsequent litigation with respect to any matter relating to any ADR.

↑ The parties and their attorneys agree to defend and hold The Dispute Resolution Institute harmless and reimburse The Dispute Resolution Institute for any attorney’s fees incurred resulting from any subpoena from any party regarding the subject matter of any ADR.

↑ The Dispute Resolution Institute, and its employees, agents, or principals, are not necessary or proper parties in any judicial proceeding relating this ADR.

↑ The Dispute Resolution Institute, and its employees, agents, or principals, shall not be liable in any way to any party or attorney for any act, error, or omission of any type, and all parties and their attorneys hereby expressly release The Dispute Resolution Institute, and its employees, agents, or principals for any and all claims arising out of any proceeding it administers.


Two Logan Square, 6th Floor, 18th & Arch Streets, Philadelphia, Pennsylvania 19103 - USA

Tel: (800) 656-1237, (215) 656-4374


Official Website

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